Hello. This is Klaytn API Service team.

Please refer to the following information about the features of KAS Help Center.

 

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Here, we will introduce the features of the Help Center that you will need depending on your situation.

 

1. In the Case of Inquires

 

If you have any questions, please click on the ‘Inquiry’ button at the center of the main page to read the inquiry policy first, and then submit one through the ‘Inquiry Registration’ button at the top right of the page or the bottom of the article itself.

 

 

However, many of the numerous questions that arise in the process of using KAS are likely to have been answered already in the 'FAQ', so we recommend you to check it out first. 

 

If you have a special topic in mind to check out, you can do so very quickly by entering the keywords in the search box.

 

Alternatively, you can click on the ‘FAQ’ button on the main page to choose between a total of three categories, API, payment, and account-related questions, in order to find out the necessary information.

 

 

2. In the Case of Bugs and Incidents

 

If you find any bugs or incidents while using KAS, please click on the ‘Bug/Failure Report’ button on the top right-hand corner to send out a report immediately, or learn about the matter in general through the ‘Bugs & Incidents Report’ page before actually sharing.

 

 

3. How to Check My Activities

 

Finally, in order to view your activity history in the KAS Help Center, click on your profile at the top right corner then click on ‘My activities’. Here, you can view your requests, contributions, and follows.

 

 

• Request: You can check the status of registered tickets.
• Contributions: You can check the status of your posts and comments
• Following: Here, Articles, posts, users, etc. which you have been following are displayed. You will also be able to check out the posts or articles written by you.

 

We have now introduced you to the different functions of the KAS Help Center.

 

For any additional questions, you may select Inquiry Registration above the KAS Help Center page where you can register your inquiry. 

 

 

Thank you.

 

Klaytn API Service team.